GTX Gaming is one of the oldest names still standing in UK game server hosting. It launched in 2007, founded by Matthew Griffin out of London, and nearly two decades later it’s still turning out new game templates and opening new data centers. Cybrancee is the newer face that keeps landing on the same comparison lists, a UK host that launched in 2020 and built its reputation on a budget tier that doesn’t feel stripped down.
Put the two side by side, and the differences go further than the homepages let on. This is a straight head-to-head: pricing, refund policy, hardware, the control panel, game support, and how each company’s support actually holds up once something breaks. We’ll use the Minecraft hosting plans as the reference point throughout, since that’s what most people comparing these two hosts are shopping for, but we’ll cover what else each company offers too.
Quick Comparison
| Category |  |  |
|---|---|---|
| Starting price (Minecraft) | $1.99/month, 1GB | £1.90/GB (~$2.40), 2GB and up |
| Pricing model | Flat tiers, unlimited slots/storage/bandwidth | Per-GB, scales with RAM |
| Refund window | 90 days | 24 hours |
| Control panel | Custom panel built on Pterodactyl | Custom panel split across three tools |
| Games supported | 30+ | 200+ |
| Server locations | 6 regions (NA, Europe, UK, Asia, Australia, India) | 28 locations worldwide |
| Founded | 2020 | 2007 |
| Trustpilot | 4.8/5, around 750 reviews | 4.7/5, over 1,400 reviews |
| Also offers | Bot hosting, web hosting, domains | Dedicated servers, VPS, TeamSpeak, web hosting |
What Each One Actually Offers
Cybrancee is a UK company (How About Group Ltd) that launched in 2020 and built its whole pitch around not stripping the budget tier down to make the pricier ones look better. Even the $1.99 entry plan comes with unlimited player slots, unlimited storage, and unlimited bandwidth. The same account also covers Discord bot hosting (Reddit is already live, with Slack, X, and Twitch listed as coming soon), plus web and WordPress hosting through Plesk and domain registration, so a small community doesn’t need three separate providers for a server, a bot, and a landing page.
GTX Gaming has been renting out game servers since 2007, long enough that it markets itself as having “21+ years” of hosting expertise. It lists support for over 200 games, runs data centers across North America, Europe, Canada, Australia, Singapore, Sweden, Finland, and Brazil, and outside of game hosting it also sells dedicated servers, VPS hosting, and TeamSpeak voice servers. One genuinely nice touch: GTX gives away a permanent 3GB Minecraft server for free, no credit card required, running on the same hardware as its paid plans, which makes it easy to try the service before spending anything.
Pricing and Value
Cybrancee’s $1.99/month gets you 1GB, and every tier above that carries the same unlimited slots, storage, and bandwidth as standard. Nothing gets capped and pushed behind an upsell later.
GTX prices Minecraft by the gigabyte rather than in flat tiers, starting around £1.90/GB (about $2.40), with a small 2GB plan running roughly £3.20 a month. Slots are unlimited on every plan, which is a real point in its favor, but the per-GB structure means the bill climbs steadily as a server grows, and pricing in GBP adds an extra step for anyone budgeting in dollars.
Edge: Cybrancee. A lower entry price plus unlimited resources on every plan means less guessing about what you’ll actually owe as the server grows.
Refund Policy
This is the biggest gap on the list, and it isn’t close. Cybrancee backs every plan with a 90-day money-back guarantee. GTX Gaming gives new customers a 24-hour window, the tightest we’ve come across on this site.
Ninety days is long enough to run a server with real players for a couple of months before deciding it’s the right fit. Twenty-four hours barely covers getting the server online, let alone inviting anyone to play on it.
Edge: Cybrancee, by a wide margin.
Hardware and Performance
Cybrancee runs Ryzen CPUs clocked over 4GHz paired with NVMe SSDs. GTX runs Ryzen 9 CPUs with NVMe storage and ECC memory, and it refreshes its entire fleet every year. Both companies are running current-generation hardware, and for a typical Minecraft or Rust server, the difference in day-to-day performance comes down to which specific node you land on more than which company sold you the plan.
Edge: Tie. Neither has a real advantage here.
Control Panel and Ease of Use
Cybrancee runs a customized build of Pterodactyl, which has become close to an industry standard for game server panels. Billing and the server panel also share one login, a small thing until you’re the one who’s forgotten which password goes where.
GTX’s panel handles the basics well enough: console access, mod installs, backups, but it splits general server management, Java-specific settings, and plugin browsing across three separate tools instead of one unified dashboard. It works, but it takes longer to learn than a single-panel setup does.
Edge: Cybrancee, for a simpler, more modern setup.
Game and Feature Library
This is where GTX pulls well ahead. It lists over 200 supported games against Cybrancee’s 30-plus, and it backs that up with a wide spread of data centers, useful if your player base isn’t all in one country.
Cybrancee’s list is shorter but covers the games most people are actually shopping for, and it closes some of the gap by extending past game hosting into bot hosting, web hosting, and domain registration under the same account, territory GTX doesn’t touch.
Edge: GTX Gaming, on raw game count and reach.
Support and Response Times
GTX has built a real reputation here. Reviewers consistently report tickets answered in well under five minutes, including at odd hours, and support staff gets called out by name often enough on Trustpilot that it looks like a pattern rather than a coincidence.
Cybrancee also runs 24/7 human support, backed by an AI assistant in its Discord for quick questions (the company is upfront that the bot isn’t always right, and it’s meant to supplement a ticket rather than replace one). Reviews describe Cybrancee’s support as fast and friendly, but it’s a smaller team, and nearly two decades of doing this specifically gives GTX an edge in raw speed.
Edge: GTX Gaming, on response time.
Reputation and Reviews
Cybrancee holds a 4.8 out of 5 on Trustpilot from around 750 reviews. GTX sits at 4.7 out of 5, but from a base of more than 1,400 reviews built up over nearly two decades in business.
The bigger review pool works in GTX’s favor as evidence of scale and staying power, though it also means more scattered complaints show up in absolute numbers, mostly centered on the short refund window and the occasional slow node. Cybrancee’s shorter, newer base skews more consistently positive, though it’s also had less time to run into the kind of edge cases any host eventually hits.
Edge: Roughly even, with a slight lean toward Cybrancee on rating and toward GTX on sheer weight of evidence.
So, Which One Should You Pick?
For most people setting up a Minecraft server, a small Rust box, or a Discord bot on a budget, Cybrancee is the easier recommendation. Flat pricing with unlimited slots and storage means no math on overage fees later; the 90-day refund window gives you real room to test the server with actual players, and the Pterodactyl-based panel keeps setup simple. It’s also the more convenient pick if you want your game server, your bot, and a website under one login instead of several.
GTX Gaming earns its spot for a narrower but real reason: almost two decades of experience, a game library that dwarfs most budget hosts, and support response times that are hard to beat on paper. If your community spreads across several continents or bounces between a lot of different games, GTX’s reach is genuinely useful. The free permanent 3GB server is also a low-risk way to see if it’s a fit before committing to a paid plan, which helps make up for how short the refund window is once real money is involved.
If you’re still not sure, the 90-day guarantee is the easiest way to find out. Set the server up on Cybrancee, run it for a few weeks with real players on it, and you’ll know soon enough whether it’s the right fit, without deciding off a pricing page alone.
Happy hosting!
