How to Renew a Salad Bought Service

Important!
When you purchase a service via the Salad marketplace, you will need to renew the service using another Salad code obtained from their marketplace. This is so you can continue using your Salad balance to fund renewals on Cybrancee.

1. Log Into Your Cybrancee Client Area

2. Select the ‘Tickets option

Cybrancee client area tickets block

3. Select the ‘Submit Ticket’ Option

Cybrancee client area submit ticket button

4. Select the ‘Renewals’ Option

Cybrancee choose department, with renewals option highlighted

5. Fill in Your Ticket

Select the Salad service that the renewal is for and then provide in the ticket body the code obtained from Salad.

Cybrancee ticket information form

6. Select the ‘Submit’ Button

Scroll to the bottom of the page, enter in the captcha and select the ‘Submit’ button.

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