How to Request a Server Location Change on Cybrancee

1. Locate Your Server Identifier

Log in to the Cybrancee Panel. Then, select the server you want to move on your panel dashboard. Copy its server ID and check the server’s name. Create a backup, and keep in mind that your IP and port may change.

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2. Navigate to the Game Hosting Ticket Form

Navigate to the Cybrancee Client Area and log in to your account. Then, navigate to the Game Hosting Support ticket form or the Discord Bot Hosting ticket form.

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3. Select the Correct Related Product

Select the correct server you want to move in the ‘Related Product’ field.

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4. Enter a Subject and Detailed Message

Enter Server Location Change Request in the ‘Subject’ box. Then, in your message, state your preferred server location and any questions you have. An example message is shown below. Our server locations are Europe (North/Central), USA (East/West), Canada (East), Australia (East), Singapore, and South America.

Hey Cybrancee Team,

I would like to request a server location change for my Minecraft server.

If my server could be moved to the USA (East) location, that would be perfect.

I understand that my server IP will change, and I have created a backup.

Thanks so much!

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5. Complete the Additional Information

Now, scroll down to the ‘Additional Information’ section. Read and confirm all the options in the section.

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6. Review and Send the Request

Verify that the ‘Related Product’ field is correct, that you have stated the requested destination, that you have checked all the confirmations, and then select ‘Send Message’. You should receive an email confirming that your ticket has been created.

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