Skip to main content

How To Fix “STEAM Auth Ticket Has Been Cancelled” Errors on Your Left 4 Dead 2 Server

Note:

While this can occasionally be caused by Steam’s routine Tuesday network maintenance, if it is happening constantly, it almost always means your server’s Game Server Login Token (GSLT) has expired, is invalid, or is missing entirely. Here is how to generate a new one and fix the issue permanently!

1. Go to Steam Game Server Account Management Page

Steam Game Server Account Management Page

2. Enter the App ID

Scroll to the bottom where it says “Create a new game server account”. In the App ID box, type 550 (This is Steam’s specific internal code for Left 4 Dead 2).

Entering the 550 App ID for Left 4 Dead 2 on the Steam Game Server Account Management page

3. Enter a Memo

In the Memo box, type a quick note like “My L4D2 Server” so you remember what this token is for if you check this page a year from now.

Typing Left 4 Dead 2 Dedicated Server into the memo box for a new Steam token

4. Copy the Login Token

Copying the newly generated Game Server Login Token

5. Log In to Your Panel

6. Stop Your Server

7. Select the ‘Files’ Tab

L4D2 Server Dashboard, Files Tab Highlighted

8. Select the ‘left4dead2’ Folder

Navigating to the left4dead2 root folder in the Cybrancee server file manager

9. Select the ‘cfg’ Folder

Clicking the server.cfg file in the Cybrancee file manager to edit configuration settings

10. Select the ‘server.cfg‘ File

Clicking the server.cfg file in the Cybrancee file manager to edit configuration settings

11. Add Your Token

Scroll to the very bottom of the file and type sv_setsteamaccount "" on a brand-new line. Paste your long token code directly between those quotation marks.

Pasting the Steam token into the server.cfg file using the sv_setsteamaccount command

12. Save the Changes

13. Start Your Server

Left 4 Dead 2 Server Hosting

Starts at $3.99

External link icon
Was this article helpful?
Please Share Your Feedback
How Can We Improve This Article?
Table of Contents