Accessing and Creating FTP Users in Plesk

1. Log Into Your Plesk Panel


2. Select ‘Websites & Domains’

Websites and domain tab in plesk

3. Select ‘FTP Access’

Scroll down to the domain you wish to add a FTP account for and select ‘FTP Access’ app.

Plesk panel FTP access button highlighted

4. Select ‘Add an FTP Account’

Plesk FTP page

5. Input Your FTP Username


6. Location of FTP Access

Put in the location of where the FTP account can access (leaving it as / will mean that the FTP account can access all files for that domain).


7. Enter a Secure Account Password


8. Select ‘OK’


9. Install an FTP Tool

To access the newly created FTP site. Install an FTP tool such as FileZilla (https://filezilla-project.org/download.php?type=client).


10. Open Your FTP Tool


11. Input Into the Hosts Box

In the “Hosts” box, put in ‘ftp://ftp.’ and then your domain. It will look like this (ftp://ftp.demos.cybrancee.com).


12. Enter Your Previously Created Username


13. Enter Your Previously Created Password


14. Enter 21 Into the Port Box

Filezilla with connection details highlighted

15. Select ‘Quickconnect’


16. Select ‘OK’ on the Pop Up

Server certificate pop up

17. View Your Files

Once you have connected, you will see on the right hand side the list of files available on the server.

Filezilla with files highlighted

Web Hosting shortcode

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